Outage in Tackle.io

Outage due to upstream authentication service provider

Resolved Major
March 13, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

The Tackle platform is experiencing higher latency and an increased error rate due to issues with our upstream authentication service provider. We are monitoring the situation and will provide updates as we learn more.
Components affected
Tackle.io Tackle dashboard Tackle.io Order processing & notifications
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/13/2023 04:51PM

Services are currently operational and we've fully recovered from the authentication service provider service disruption. We now consider the incident resolved and will continue to monitor this situation and provide updates as necessary.

MONITORING about 2 years ago - at 03/13/2023 04:35PM

Services are currently operational and we are currently recovering from a disruption in our upstream authentication service provider. We are aware that login would have been disrupted along with order processing notifications during this time.

IDENTIFIED about 2 years ago - at 03/13/2023 03:57PM

The Tackle platform is experiencing higher latency and an increased error rate due to issues with our upstream authentication service provider. We are monitoring the situation and will provide updates as we learn more.

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