Outage in Talk2m

Talk2M connectivity issue.

Resolved Major
July 03, 2025 - Started 4 months ago - Lasted about 16 hours

Incident Report

Our automated system notified us of global feature outage of talk2m infrastructure. Affected service were: M2WEB, VPN, Datamailbox, Ecatcher.
Components affected
Talk2m South America Talk2m Japan Talk2m India Talk2m China Talk2m Australia Talk2m South Africa Talk2m Southeast Asia

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Latest Updates ( sorted recent to last )
INVESTIGATING 4 months ago - at 07/03/2025 03:34PM

Our automated system notified us of global feature outage of talk2m infrastructure. Affected service were: M2WEB, VPN, Datamailbox, Ecatcher.

IDENTIFIED 4 months ago - at 07/03/2025 04:00PM

We have identified the problem to an internal intercommunication system failure

MONITORING 4 months ago - at 07/03/2025 04:51PM

We implemented a fix and are currently monitoring the result.

MONITORING 4 months ago - at 07/03/2025 07:26PM

As part of fix, notification of offline device could have been missed or delayed. Should be back in order now.

Latest Talk2m outages

VPN europe issue - 2 months ago
Service Disruption: SMS Alerts and 2FA Authentication delivery issues (China) - 4 months ago
Network issue on EU/68 VPN server - 4 months ago
Networking issue causes central cluster outage - 4 months ago
Network issue on Datamailbox servers - 4 months ago

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