Outage in Tamara
Sandbox Checkout Disruption
Resolved Minor
April 09, 2026 - Started 10 days ago
- Lasted 1 day
Incident Report
Dear Valued Merchants,
We are currently experiencing an issue impacting our Sandbox environment. At this time, merchants may encounter errors when attempting to process payments and complete checkout testing.
Please note that this issue is isolated to the Sandbox environment; Production transactions remain completely unaffected.
Our engineering team is actively investigating the root cause and treating this as a high priority. We apologise for the disruption to your development and testing workflows. We will provide another update as soon as we have an ETA for a resolution.
Regards
Tamara Team
We are currently experiencing an issue impacting our Sandbox environment. At this time, merchants may encounter errors when attempting to process payments and complete checkout testing.
Please note that this issue is isolated to the Sandbox environment; Production transactions remain completely unaffected.
Our engineering team is actively investigating the root cause and treating this as a high priority. We apologise for the disruption to your development and testing workflows. We will provide another update as soon as we have an ETA for a resolution.
Regards
Tamara Team
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UPDATE
10 days ago - at 04/09/2026 12:57PM
Dear Valued Merchants,
We are currently experiencing an issue impacting our Sandbox environment. At this time, merchants may encounter errors when attempting to process payments and complete checkout testing.
Please note that this issue is isolated to the Sandbox environment; Production transactions remain completely unaffected.
Our engineering team is actively investigating the root cause and treating this as a high priority. We apologise for the disruption to your development and testing workflows. We will provide another update as soon as we have an ETA for a resolution.
Regards
Tamara Team
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