Outage in Tamara
Service disruption impacting payment processing
Resolved Minor
May 20, 2026 - Started 9 days ago
- Lasted about 2 hours
Incident Report
Dear Valued Merchants and Customers,
We would like to inform you that we are currently experiencing an intermittent technical issue where some customers are unable to complete their ID verification.
Unfortunately, this issue is preventing affected customers from making their down payments and successfully completing their checkout process.
Our technical teams are actively engaged in a dedicated war room, working diligently to resolve this as quickly as possible.
We sincerely apologize for the inconvenience and will provide another update as soon as the service is fully restored.
BR,
Tamara Team
We would like to inform you that we are currently experiencing an intermittent technical issue where some customers are unable to complete their ID verification.
Unfortunately, this issue is preventing affected customers from making their down payments and successfully completing their checkout process.
Our technical teams are actively engaged in a dedicated war room, working diligently to resolve this as quickly as possible.
We sincerely apologize for the inconvenience and will provide another update as soon as the service is fully restored.
BR,
Tamara Team
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Latest Updates ( sorted recent to last )
UPDATE
9 days ago - at 05/21/2026 04:07AM
Dear Valued Merchants and Customers,
We would like to inform you that we are currently experiencing an intermittent technical issue where some customers are unable to complete their ID verification.
Unfortunately, this issue is preventing affected customers from making their down payments and successfully completing their checkout process.
Our technical teams are actively engaged in a dedicated war room, working diligently to resolve this as quickly as possible.
We sincerely apologize for the inconvenience and will provide another update as soon as the service is fully restored.
BR,
Tamara Team
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