Outage in TaxCaddy

TaxCaddy 404 Error

Resolved Major
March 07, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

Some users may currently encounter a '404' error when accessing https://taxcaddy.com. Users can still sign into TaxCaddy by navigating directly to https://consumer.taxcaddy.com. Our engineers are investigating. Incident updates will be posted here: https://status.taxcaddy.com
Components affected
TaxCaddy Browser-based Portal

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/07/2024 08:29PM

The issue causing the '404' error when accessing https://taxcaddy.com is resolved and the site is currently operational. If the system status changes, updates will be posted here: https://status.taxcaddy.com

MONITORING over 1 year ago - at 03/07/2024 05:49PM

TaxCaddy engineers have implemented a fix and https://taxcaddy.com is currently operational. Our engineers continue to monitor the system status. Incident updates will be posted here: https://status.taxcaddy.com

MONITORING over 1 year ago - at 03/07/2024 05:49PM

TaxCaddy engineers have implemented a fix and https://taxcaddy.com is currently operational. Our engineers continue to monitor the system status. Incident updates will be posted here: https://status.taxcaddy.com

INVESTIGATING over 1 year ago - at 03/07/2024 04:48PM

Some users may currently encounter a '404' error when accessing https://taxcaddy.com. Users can still sign into TaxCaddy by navigating directly to https://consumer.taxcaddy.com. Our engineers are investigating. Incident updates will be posted here: https://status.taxcaddy.com

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