Outage in TaxCaddy

IMPORTANT: TaxCaddy Status page merging with Thomson Reuters Status Page

Minor
May 06, 2025 - Started 5 months ago
Official incident page

Incident Report

The TaxCaddy status page will be deactivated on May 31, 2025. If you have not yet done so, please subscribe to the Thomson Reuters status page listed below to follow the system status for TaxCaddy and SurePrep products. https://taxprofessionals-status.hostedtax.thomsonreuters.com/
Components affected
TaxCaddy Browser-based Portal

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Latest Updates ( sorted recent to last )
MONITORING 5 months ago - at 05/06/2025 05:52PM

The TaxCaddy status page will be deactivated on May 31, 2025. If you have not yet done so, please subscribe to the Thomson Reuters status page listed below to follow the system status for TaxCaddy and SurePrep products.

https://taxprofessionals-status.hostedtax.thomsonreuters.com/

Latest TaxCaddy outages

TaxCaddy 404 Error - over 1 year ago
TaxCaddy Service Disruption - over 2 years ago
Viewing and Downloading Documents Issue - over 2 years ago
TaxCaddy Oops Message - over 2 years ago
TaxCaddy "Oops" Message - over 3 years ago

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