Outage in Teachable

Monthly Payment Gateway Payouts Delay

Resolved Minor
July 02, 2024 - Started 3 days ago - Lasted 1 day
Official incident page

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Outage Details

Due to a brief platform outage yesterday, July 1, 2024, we've identified a delay in payouts for a subset of creators using Teachable's Monthly Payment Gateway (MPG). Our team is actively working to resolve this delay and is expecting to process these payouts ASAP. We apologize for the inconvenience and any disruption to your regular business operations—thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/03/2024 06:15PM

A subset of MPG payouts originally scheduled for July 1, 2024, including relevant author and affiliate payouts, have now been successfully processed by our team and creators can expect to see funds in their PayPal account today. Thank you for your patience.

IDENTIFIED 3 days ago - at 07/02/2024 06:04PM

Due to a brief platform outage yesterday, July 1, 2024, we've identified a delay in payouts for a subset of creators using Teachable's Monthly Payment Gateway (MPG). Our team is actively working to resolve this delay and is expecting to process these payouts ASAP. We apologize for the inconvenience and any disruption to your regular business operations—thank you for your patience.

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