Outage in Teachable

Platform Outage

Resolved Major
July 01, 2024 - Started over 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

Our team has identified an issue resulting in widespread platform outages. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
Components affected
Teachable Video Uploading Teachable Stripe Checkout.js Teachable Stripe Stripe.js Teachable Stripe API

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/01/2024 09:26PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/01/2024 03:13PM

Our team has successfully identified and mitigated the issue that caused the widespread platform outages. We are closely monitoring the situation to ensure stability and prevent any further disruptions. We understand the critical urgency of this matter and apologize for the inconvenience caused. Thank you for your patience and continued support. Please check back here for further updates.

IDENTIFIED over 1 year ago - at 07/01/2024 02:51PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 07/01/2024 02:49PM

Our team has identified an issue resulting in widespread platform outages. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.

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