Outage in Teaching Strategies
SmartTeach Single Sign-On Error
Resolved Major
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Outage Details
Rostered users who log into the SmartTeach platform via Single Sign-On (e.g., Clever, ClassLink, RapidIdentity) are experiencing an error and are logged out, unexpectedly. We are currently investigating the root cause of the issue and will provide more information as soon as possible.
Components affected
Teaching Strategies Assess Area Teaching Strategies Administration Area Teaching Strategies Report Area Teaching Strategies The Hub Teaching Strategies Develop Area Teaching Strategies Quorum Teaching Strategies Library Area Teaching Strategies Teach Area Teaching Strategies Family AreaLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/16/2024 04:13PM
The errors with Single Sign-on into SmartTeach has been resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.
IDENTIFIED
about 1 year ago - at 08/15/2024 04:25PM
We have identified the issue causing the Single Sign-On error and our team is working on a solution to resolve as soon as possible. We will continue to post updates as soon as a fix is applied.
INVESTIGATING
about 1 year ago - at 08/15/2024 04:00PM
Rostered users who log into the SmartTeach platform via Single Sign-On (e.g., Clever, ClassLink, RapidIdentity) are experiencing an error and are logged out, unexpectedly. We are currently investigating the root cause of the issue and will provide more information as soon as possible.
Latest Teaching Strategies outages
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