Outage in Teaching Strategies

Platform Performance Issue

Resolved Major
January 29, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

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Outage Details

Users are experiencing degraded performance on the Assess and teach modules of Smart Teach. We are currently investigating the root cause of the issue and will provide more information as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/29/2025 10:38PM

Our upstream provider has resolved their issue and all services are restored.

INVESTIGATING 1 day ago - at 01/29/2025 09:31PM

Our upstream vendor has indicated that they may have identified the root cause, though confirmation is still pending.

INVESTIGATING 1 day ago - at 01/29/2025 08:25PM

We have identified the issue as an upstream provider. We will provide more updates as we get them from the provider.

INVESTIGATING 1 day ago - at 01/29/2025 08:10PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 01/29/2025 08:08PM

Users are experiencing degraded performance on the Assess and teach modules of Smart Teach. We are currently investigating the root cause of the issue and will provide more information as soon as possible.

Latest Teaching Strategies outages

Platform Performance Issue - about 24 hours ago

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