Outage in Teaching Strategies

Platform Performance Issue

Resolved Major
January 29, 2025 - Started about 24 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Users are experiencing degraded performance on the Assess and Teach modules of Smart Teach due to a recurrence of the upstream vendor issue. They are aware and working on a resolution.
Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 01/30/2025 12:33AM

This incident has been resolved.

MONITORING about 23 hours ago - at 01/30/2025 12:10AM

Upstream vendor has implemented a fix and we our Assess and Teach are now back online. We will continue to monitor.

INVESTIGATING about 24 hours ago - at 01/29/2025 11:17PM

Users are experiencing degraded performance on the Assess and Teach modules of Smart Teach due to a recurrence of the upstream vendor issue. They are aware and working on a resolution.

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