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Outage in TeamSupport

Performance slowness Identified!

Resolved Minor
March 30, 2026 - Started 20 days ago - Lasted about 6 hours
Official incident page

Incident Report

We’re currently investigating an issue impacting multiple areas of the TeamSupport application, including attachments, API performance, automations, and overall system latency. Our team is actively working to identify the root cause and restore full performance as quickly as possible. We’ll continue to share updates as more information becomes available.
Components affected
TeamSupport North America 1 TeamSupport North America 1 TeamSupport North America 2 TeamSupport North America 2 TeamSupport North America 3 TeamSupport North America 3 TeamSupport North America 4 TeamSupport North America 4

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 03/30/2026 10:36PM

This incident has been resolved.

INVESTIGATING 20 days ago - at 03/30/2026 04:50PM

We are continuing to investigate this issue.

INVESTIGATING 20 days ago - at 03/30/2026 04:47PM

We’re currently investigating an issue impacting multiple areas of the TeamSupport application, including attachments, API performance, automations, and overall system latency.

Our team is actively working to identify the root cause and restore full performance as quickly as possible. We’ll continue to share updates as more information becomes available.

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