Outage in TeamViewer

Degraded Performance

Resolved Minor
January 10, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

A subset of our users are currently experiencing latency when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Components affected
TeamViewer Community TeamViewer Services TeamViewer Management Console TeamViewer API TeamViewer IoT TeamViewer Monitoring & Asset Management TeamViewer Backup TeamViewer Endpoint Protection TeamViewer Web Monitoring
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/10/2023 05:17PM

This incident has been resolved.

MONITORING over 2 years ago - at 01/10/2023 04:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 01/10/2023 04:26PM

Our engineers identified the underlying root cause for the degraded performance and are working on the resolution. We will update our status page with new information as soon as possible.

INVESTIGATING over 2 years ago - at 01/10/2023 03:53PM

A subset of our users are currently experiencing latency when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

Latest TeamViewer outages

Login issues - 5 days ago
Issues with REACH API - 21 days ago
TeamViewer Community - Downgraded Performance - about 2 months ago
Connectivity issue - about 2 months ago
Outage on TeamViewer Services - about 2 months ago

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