Outage in TeamViewer
DEX Platform Intelligence, Insights not generating
Major
October 21, 2026 - Started 3 days ago
Official incident page
Official incident page
Incident Report
We are aware of an issue preventing some new Insights from being generated as expected. We have identified the root cause and are actively working on a hotfix to resolve the issue. We will deploy the fix as soon as possible and continue to provide updates on our progress.
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Latest Updates ( sorted recent to last )
IDENTIFIED
1 day ago - at 10/23/2026 09:31AM
We have developed a fix that is currently undergoing QA testing. We are targeting deployment on 26 October 2026 and will provide an update if this date changes.
IDENTIFIED
3 days ago - at 10/21/2026 05:23PM
We are aware of an issue preventing some new Insights from being generated as expected. We have identified the root cause and are actively working on a hotfix to resolve the issue. We will deploy the fix as soon as possible and continue to provide updates on our progress.
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