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Outage in TeamViewer

Degraded Performance

Resolved Minor
May 18, 2023 - Started almost 3 years ago - Lasted about 14 hours
Official incident page

Incident Report

A subset of our users are currently experiencing issues when accessing our Community Knowledgebase. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Components affected
TeamViewer Community

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 05/18/2023 08:16PM

This incident has been resolved.

MONITORING almost 3 years ago - at 05/18/2023 07:07PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 05/18/2023 12:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 3 years ago - at 05/18/2023 09:01AM

Our engineers identified the underlying root cause for the issue related to Community Knowledgebase and are working on the resolution. We will update our status page with new information as soon as possible.

INVESTIGATING almost 3 years ago - at 05/18/2023 06:44AM

A subset of our users are currently experiencing issues when accessing our Community Knowledgebase. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

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