Outage in TechnologyOne

Performance Degradation - All Regions

Resolved Minor

July 17, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified a selection of customer environments experiencing performance degradation within Ci. Services are still operational however may be slower than normal. Our engineers are currently investigating the root cause.

Components affected

TechnologyOne User Experience TechnologyOne User Experience TechnologyOne User Experience

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 07/18/2022 03:04AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 07/18/2022 02:52AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 3 years ago - at 07/18/2022 02:52AM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 07/18/2022 02:26AM

We have identified a selection of customer environments experiencing performance degradation within Ci. Services are still operational however may be slower than normal.

Our engineers are currently investigating the root cause.

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ANZ Service Disruption for a subset of customers - 6 months ago

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