Outage in TechnologyOne
Service Degradation for a subset of customers in ANZ Region for all Release
Resolved Major
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Outage Details
Components affected
TechnologyOne Enterprise SoftwareLatest Updates ( sorted recent to last )
After considerable monitoring this incident is now resolved.
We apologise for how you and your business may have been affected by this incident.
A fix has been implemented for the impacted non-production environments in the ANZ Region.
Monitoring confirms all Production environments have been restored and remain stable.
We will continue to monitor Production and Non-Production environments to ensure no further issues.
Next update will be provided by 9am AEST 4/2/2025.
We are continuing to work on stabilising the non-production environments. Monitoring indicates the issues in non-production environments are intermittent.
Monitoring confirms all Production environments have been restored and remain stable.
Next update expected in 2 hours.
The Production environments have been restored and working again.
The issue is intermittent in non-production environment, and we are working to stabilize
Next update expected in 2 hours.
The Production environments have been restored and working again.
For non-Production environments we continue to apply the fix.
Monitoring Update:
We have observed the majority of Production environments have been restored and working again.
For non-Production environments we continue to apply the fix.
Next update expected in 60 mins.
Our team has verified the implementation of a fix is complete for ANZ Region and all Releases.
We will monitor the logs for the next 2 hours to ensure no further customers are impacted.
Our team is continuing to investigate an issue impacting service for ANZ Region for All Releases.
A subset of customers in ANZ Region for All Releases are experiencing sub-optimal performance / connection errors in Ci Anywhere / Ci.
Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
We are investigating an issue impacting service for ANZ Region for all Release.
A subset of customers in ANZ Region for all Release are experiencing sub-optimal performance / connection errors in Ci Anywhere / Ci.
Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
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