Outage in TechnologyOne
Spatial Service Disruption for a subset of customers ANZ Region
Resolved Major
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Outage Details
Components affected
TechnologyOne Spatial CloudLatest Updates ( sorted recent to last )
After overnight monitoring this incident is now resolved.
We will perform a post incident review to identify underlying cause, and preventive action to avoid a repeat in the future and post here on completion.
We apologise for how you and your business may have been affected by this incident.
Our team has verified the implementation of a fix is complete for the impacted environments
We will monitor the logs for the next few hours to ensure no further customers are impacted.
Our team has identified a subsequent issue to the outage earlier today for a subset of customers impacting Spatial Services
We are currently applying fixes to the impacted environments with the goal to have the fix applied to all affected customers prior to the overnight processing commencing at 11.30PM.
We anticipate the implementation of the fix to take 2 hours to complete and verify.
The next update will be posted when the implementation of the fixes has been completed.
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