DP Service Disruption for all Releases and Regions

After 1 hour of monitoring, this incident is now resolved.

The ANZ backlog has now been processed.

We will perform a post incident review to identify underlying cause, and preventive action to avoid a repeat in the future, and post here on completion.

We apologise for how you and your business may have been affected by this incident.

The backlog of DP jobs (Scheduled + Engine) has vastly improved for ANZ.
UK and GovCloud continue to be fully resolved.

We will monitor until the backlog is complete for the rest of ANZ.

The priority DP jobs queue has cleared and is fully recovered.
The service for United Kingdom and GovCloud is fully recovered.
The background, scheduled, and engine jobs backlog is now reducing for the rest of ANZ.

We will provide another update in 60 minutes or sooner if new information becomes available.

The underlying issue has been identified and is entering recovery. DP jobs noted as "priority" are the current focus.
Background, scheduled, and engine jobs will take longer to clear.

We will provide another update in 60 minutes or sooner if new information becomes available.

Our team is continuing to investigate.

There are DP jobs processing however a large backlog has formed. Users may receive errors if using the run now action from the DP job.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

We are investigating an issue impacting the DP Service.

We have observed sub-optimal performance for the DP Service.

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.