Outage in TechnologyOne
DP Service Disruption for ALL Customers
Resolved Minor
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Outage Details
Our team has identified the DP Processing is degraded and are implementing a fix.
We anticipate the implementation of the fix to take 60 minutes to complete and verify.
Components affected
TechnologyOne Batch Services (DP Jobs) TechnologyOne Batch Services (DP Jobs) TechnologyOne Batch Services (DP Jobs)Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 04/25/2025 09:00PM
After overnight hours monitoring this incident is now resolved.
We will perform a post incident review to identify underlying cause, and preventive action to avoid a repeat in the future and post here on completion.
We apologise for how you and your business may have been affected by this incident.
MONITORING
16 days ago - at 04/25/2025 07:57AM
Our team has verified the implementation of a fix is complete. We can see the background queue processing is improving and starting to stabilise.
We will monitor the logs overnight to ensure no further customers are impacted.
IDENTIFIED
16 days ago - at 04/25/2025 06:58AM
We are seeing improvements in the processing of background jobs and are continuing to work through further stabilisation.
The next update will be provided in 60 minutes, or sooner if new information becomes available.
IDENTIFIED
16 days ago - at 04/25/2025 05:57AM
We have observed less errors and higher success rate for submitted jobs.
We are continuing to work through stabilising background DP job processing.
The next update will be provided in 60 minutes, or sooner if new information becomes available.
IDENTIFIED
16 days ago - at 04/25/2025 04:57AM
We are continuing to work through stabilising background DP job processing.
The next update will be provided in 60 minutes, or sooner if new information becomes available.
IDENTIFIED
16 days ago - at 04/25/2025 03:53AM
We are continuing to work through stabilising background DP job processing.
The next update will be provided in 60 minutes, or sooner if new information becomes available.
IDENTIFIED
16 days ago - at 04/25/2025 02:51AM
We are continuing to work through stabilising background DP job processing.
The next update will be provided in 60 minutes, or sooner if new information becomes available.
IDENTIFIED
16 days ago - at 04/25/2025 01:51AM
We have confirmed that priority DP jobs are now processing normally. We are continuing to work through stabilising background DP job processing.
The next update will be provided in 60 minutes, or sooner if new information becomes available.
IDENTIFIED
16 days ago - at 04/25/2025 12:59AM
Our team has implemented the intended fix. We are working through a confirmation and verification to ensure the fix is complete.
The next update will be provided in 60 minutes, or sooner if new information becomes available.
IDENTIFIED
17 days ago - at 04/24/2025 11:53PM
Our team has identified the DP Processing is degraded and are implementing a fix.
We anticipate the implementation of the fix to take 60 minutes to complete and verify.
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