Outage in TechnologyOne
Spatial Service Disruption for a subset of customers ANZ Region All Releases
Resolved MajorIncident Report
We are investigating an issue impacting the Spatial service for ANZ Region / All Releases.
Impact/Error/How to verify: A subset of customers in ANZ Region for All Spatial Releases are experiencing the spatial services being offline for all modules.
Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
Components affected
TechnologyOne Spatial CloudTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/15/2025 04:10AM
After 2 hours monitoring this incident is now resolved.
We will undertake a Post Incident Review and findings will be posted here on completion.
We apologise for how you and your business may have been affected by this incident. Please contact the TechnologyOne Support team if you continue to experience issues.
MONITORING
11 months ago - at 05/15/2025 01:57AM
Our team has verified the implementation of a fix is complete for the affected spatial customers and services.
Reminder: The overnight processing for these customers has not completed. This means that data may be out of date.
We will monitor the logs for the next 2 hours to ensure no further customers are impacted.
IDENTIFIED
11 months ago - at 05/15/2025 01:16AM
Our team has identified a fix which is being implemented now for the affected customers and service.
We anticipate the implementation of the fix to take 60 minutes to complete and verify.
INVESTIGATING
11 months ago - at 05/15/2025 12:50AM
Our monitoring has shown that login errors are present. Our team is troubleshooting an issue impacting Spatial Services for a subset of customers.
Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
MONITORING
11 months ago - at 05/14/2025 11:55PM
Our team has verified the implementation of a fix is complete for the affected spatial customers and services.
The overnight processing for these customers has not completed. This means that data may be out of date.
We will monitor the logs for the next 2 hours to ensure no further customers are impacted.
IDENTIFIED
11 months ago - at 05/14/2025 10:06PM
Our team has identified a fix which is being implemented now for the subset of impacted Spatial customers.
Our investigation to date has noted that the nightly update has not been run so when the service comes back online (our focus) the data may be out of date.
We anticipate the implementation of the fix to take 2 hours to complete and verify.
INVESTIGATING
11 months ago - at 05/14/2025 09:05PM
We are investigating an issue impacting the Spatial service for ANZ Region / All Releases.
Impact/Error/How to verify: A subset of customers in ANZ Region for All Spatial Releases are experiencing the spatial services being offline for all modules.
Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
Latest TechnologyOne outages
Service Disruption for ANZ Customers - 2 months ago
TechnologyOne Customer Community Unavailable - 6 months ago
Azure Service Degradation – Possible Impact to Login Access - 6 months ago
Intermittent Service Disruption for a subset of customers / ANZ Region / All Releases - 7 months ago
ANZ Service Disruption for a subset of customers - 7 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
