Outage in TechnologyOne
Service Disruption for a subset of customers in ANZ Region for 2024 Release
Resolved MajorIncident Report
We are investigating an issue impacting service for ANZ Region / 2024B Release.
Impact/Error/How to verify: A subset of customers in ANZ Region for 2024B Releases are experiencing sub-optimal performance / connection errors in Ci Anywhere / Ci.
Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 07/15/2025 03:06AM
After 1 hour monitoring this incident is now resolved.
We will perform a post incident review to identify underlying cause, and preventive action to avoid a repeat in the future and post here on completion.
We apologise for how you and your business may have been affected by this incident.
MONITORING
7 months ago - at 07/15/2025 01:52AM
Our team has verified that errors have reduced, and navigation has improved across impacted areas such as Student Management, Timesheets, App Builder, Expense Management, Cash Receipting, Performance Planning and P&R for ANZ Region / 2024B Release.
We will monitor the logs for the next 1 hour to ensure no further customers are impacted.
INVESTIGATING
7 months ago - at 07/15/2025 01:09AM
We are investigating an issue impacting service for ANZ Region / 2024B Release.
Impact/Error/How to verify: A subset of customers in ANZ Region for 2024B Releases are experiencing sub-optimal performance / connection errors in Ci Anywhere / Ci.
Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
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