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Outage in Technolutions

Increased latency on ARES cluster

Resolved Minor
March 12, 2025 - Started about 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We're observing increased latency on the ARES cluster and will initiate a service failover. Connections to databases on the ARES cluster may be briefly affected as they're rerouted.
Components affected
Technolutions Slate

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RESOLVED about 1 year ago - at 03/12/2025 08:04PM

No further instances of latency have been observed on the ARES cluster. As a precautionary measure, we'll reset any other infrastructure that has recently experienced similar conditions which may have contributed to the elevated latency observed here.

MONITORING about 1 year ago - at 03/12/2025 02:27PM

The failover completed successfully and services are operating within normal parameters at this time. We'll continue to monitor this cluster to ensure continued performance within normal operating parameters.

INVESTIGATING about 1 year ago - at 03/12/2025 02:01PM

We're observing increased latency on the ARES cluster and will initiate a service failover. Connections to databases on the ARES cluster may be briefly affected as they're rerouted.

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