Outage in Technolutions
Intermittent issue processing certain exports and imports
Minor
December 05, 2025 - Started 4 days ago
Official incident page
Official incident page
Incident Report
We are currently investigating an intermittent issue that has affected the processing of certain exports and imports. We believe that this is due to an issue with an updated AWS SDK that interacts with a background storage layer. We have temporarily reverted to the previous version of this third-party tool. Imports that previously failed are being reprocessed now.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
4 days ago - at 12/05/2025 08:58PM
We are currently investigating an intermittent issue that has affected the processing of certain exports and imports. We believe that this is due to an issue with an updated AWS SDK that interacts with a background storage layer. We have temporarily reverted to the previous version of this third-party tool. Imports that previously failed are being reprocessed now.
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