Outage in Teem

S1 - TEEM Performance Issues

Resolved Major
March 04, 2025 - Started 6 days ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue with TEEM and the inability to access the platform. Our Engineering and Cloud Operations team is actively working to determine the root cause of the disruption and assess its impact. We will provide our next update by 9:48am CST. Thank you for your patience as we work to resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 03/05/2025 06:31PM

As we have not seen further service disruptions after the fix was implemented, we have moved to the Resolved Phase.
A Preliminary RCA will be posted in this incident in 2 business days. Please stay subscribed to the page to receive post automatically.

MONITORING 5 days ago - at 03/05/2025 03:49PM

A fix has been implemented. We are moving into the Monitoring Phase for the next two hours. If you have any issues please don't hesitate to reach out to support.

IDENTIFIED 5 days ago - at 03/04/2025 10:35PM

The issue with App.teem.com performance has been identified and a fix is being implemented. We will post another update at 10 AM CST.

MONITORING 6 days ago - at 03/04/2025 06:33PM

A fix has been implemented. We are moving into the Monitoring Phase for the next 24 hours.

IDENTIFIED 6 days ago - at 03/04/2025 05:49PM

The issue with performance has been identified and a fix is being implemented. We will post another update at 1PM CST.

INVESTIGATING 6 days ago - at 03/04/2025 05:14PM

We are currently investigating an issue with TEEM and the inability to access the platform.

Our Engineering and Cloud Operations team is actively working to determine the root cause of the disruption and assess its impact.

We will provide our next update by 1:00 PM CST.

Thank you for your patience as we work to resolve this issue.

INVESTIGATING 6 days ago - at 03/04/2025 02:19PM

We are currently investigating an issue with TEEM and the inability to access the platform.

Our Engineering and Cloud Operations team is actively working to determine the root cause of the disruption and assess its impact.

We will provide our next update by 9:48am CST.

Thank you for your patience as we work to resolve this issue.

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