Outage in Teem

S2- All day bookings made through the Outlook plugin are not reflecting as expected.

Resolved Minor
April 14, 2025 - Started 10 days ago - Lasted 7 days
Official incident page

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Outage Details

We are currently investigating an issue with Teem. We will update you when we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/21/2025 07:34PM

This issue is currently resolved with a release that happened last night. After confirmation we are going to be closing out this Status Page.

We appreciate all the patience with our customer base as we have worked diligently to get this update out.

MONITORING 3 days ago - at 04/21/2025 03:09PM

A fix has been developed and applied to production. We are actively monitoring the situation to ensure continued stability and performance.

If you’re still experiencing any issues, please reach out to our support team through your existing support case on the Customer Hub, or create a new one if none exists.

We will continue to monitor the situation for the next 8 hours before marking it as resolved.

Thank you for your patience.

IDENTIFIED 7 days ago - at 04/17/2025 07:00PM

Our QA team continues to test this issue internally.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

IDENTIFIED 7 days ago - at 04/17/2025 03:17AM

Our QA team are continuing to test this issue internally.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

IDENTIFIED 7 days ago - at 04/16/2025 11:00PM

Our engineering team has developed a fix, and it is now being tested internally.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

IDENTIFIED 8 days ago - at 04/16/2025 07:01PM

Our engineering team continues to work on the issue affecting all-day bookings.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

IDENTIFIED 8 days ago - at 04/16/2025 09:46AM

We are actively investigating an issue affecting all-day bookings. Our Development team is working on a solution.

We'll share more updates as soon as they become available.

Thank you for your continued patience and understanding.

IDENTIFIED 8 days ago - at 04/16/2025 03:11AM

Our engineering team continues to work on implementing a solution occurring only with bookings made via the Outlook plugin for whole-day events where impersonation calendars are in use.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

IDENTIFIED 8 days ago - at 04/15/2025 11:27PM

Our engineering team continues to work on implementing a solution occurring only with bookings made via the Outlook plugin for whole-day events where impersonation calendars are in use.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

IDENTIFIED 9 days ago - at 04/15/2025 07:07PM

Our engineering team continues to work on implementing a solution occurring only with bookings made via the Outlook plugin for whole-day events where impersonation calendars are in use.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

IDENTIFIED 9 days ago - at 04/15/2025 02:55PM

Our engineering team has identified that the issue is occurring only with bookings made via the Outlook plugin for whole-day events where impersonation calendars are in use.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

Thank you for your continued patience and understanding.

IDENTIFIED 9 days ago - at 04/15/2025 06:26AM

Our engineering team has identified inconsistent time zone behavior for all-day bookings via Plugin and is working to validate the impact across all customers.

Users can continue to make bookings via https://app.teem.com/ or directly from the device while we work on addressing the issue. We shall keep you informed as soon as more information becomes available.

Thank you for your continued patience and understanding.

INVESTIGATING 10 days ago - at 04/14/2025 05:15PM

We are currently investigating an issue with Teem. We will update you when we have more information.

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