Outage in Tekion
Login Issue Under Investigation
Resolved MajorIncident Report
Summary AI Generated
Tekion experienced a complete platform outage on July 9, 2026, lasting approximately 48 minutes, during which users were unable to log in across all system components — including Accounting, Parts, Retail, Service, CRM, Payroll, and more. Users reported the entire platform was down with errors such as "loading language error" and "Something went wrong," with no access to sales, service, technician, or parts functions across multiple locations. The issue was resolved and full access restored at 5:11 PM UTC, with the team continuing to monitor for stability.
We are currently investigating an issue impacting user login. Users may experience failures or delays while attempting to sign in. Our team is actively working to identify the root cause and restore normal functionality as quickly as possible.
We will continue to provide updates as more information becomes available.
Apologies for the inconvenience caused
Components affected
Tekion Accounting Tekion Parts Tekion Retail Tekion Service Tekion Core Tekion Analytics Tekion CRM Tekion Payroll Tekion IntegrationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/09/2026 05:11PM
The login issue has been resolved, and users should now be able to access the platform normally. Our team has confirmed that service is restored and will continue to monitor the system to ensure stability.
We appreciate your patience while we worked through this issue.
INVESTIGATING
16 days ago - at 07/09/2026 04:27PM
We are currently investigating an issue impacting user login. Users may experience failures or delays while attempting to sign in. Our team is actively working to identify the root cause and restore normal functionality as quickly as possible.
We will continue to provide updates as more information becomes available.
Apologies for the inconvenience caused
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