Outage in Tekion
Issue Impacting RO Invoice PDF Generation for few Users
Resolved MinorIncident Report
Summary AI Generated
A minor incident lasting approximately 45 minutes impacted a subset of users attempting to generate Repair Order (RO) Invoice PDFs in Tekion. The issue was investigated and resolved, restoring normal PDF generation functionality. Any invoices that failed to generate during the outage window will need to be manually regenerated.
We are aware of an issue affecting a few users while generating RO Invoice PDFs. Our team is actively investigating the matter and working to restore normal functionality at the earliest. We apologize for the inconvenience caused and will continue to share updates as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 08/21/2026 04:09PM
The issue impacting RO PDF generation for invoices has been resolved. If any invoice copy was not generated due to this issue, please regenerate the invoice PDF manually. We apologize for the inconvenience caused.
INVESTIGATING
14 days ago - at 08/21/2026 03:26PM
We are aware of an issue affecting a few users while generating RO Invoice PDFs. Our team is actively investigating the matter and working to restore normal functionality at the earliest. We apologize for the inconvenience caused and will continue to share updates as more information becomes available.
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