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Outage in Tekion

Tekion ARC Application Issue

Resolved Minor
September 30, 2026 - Started 14 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Tekion's ARC Retail platform experienced a printing issue affecting the ability to print from Deals, lasting approximately 3.9 hours. The engineering team investigated and resolved the issue, followed by a monitoring period to confirm stability. The incident was fully resolved with no further action required unless additional related issues arise.

Tekion is Investigating an issue with Printing from Deals. Our engineering team is actively engaged and working diligently to identify and resolve the issue as quickly as possible. We appreciate your patience and understanding. We will provide an update to you as more information becomes available.
Components affected
Tekion Retail

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 09/30/2026 10:51PM

The Tekion Printing Issue has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.

MONITORING 14 days ago - at 09/30/2026 10:09PM

The Tekion Engineering team will continue to monitor the resolved printing from deals issue and validate that our services remain Operational. Should you experience any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.

INVESTIGATING 14 days ago - at 09/30/2026 06:56PM

Tekion is Investigating an issue with Printing from Deals. Our engineering team is actively engaged and working diligently to identify and resolve the issue as quickly as possible. We appreciate your patience and understanding. We will provide an update to you as more information becomes available.

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