Outage in Tekion
Awareness: Call Provider connectivity Issue - Text/Call Failures
Resolved MinorIncident Report
Summary AI Generated
A third-party calling provider experienced a connectivity issue that caused text and call failures within Tekion's CRM for approximately 1.5 hours. Tekion's own systems remained fully operational throughout the incident. The calling provider confirmed full resolution and committed to an internal review to prevent recurrence.
Valued Dealer Partner, Tekion is aware of a Third Party Vendor issue that could be impacting their available services with Tekion. Note: Tekion Systems are fully Operational at this time. We are in communication with the Third Party vendor as they work to correct the impacted services. We will continue to monitor and update you as more information is available to us.
Components affected
Tekion CRMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 09/08/2026 06:45PM
Our calling provider has confirmed the issue has been resolved and are 100% operational. They will be doing an internal review to make the appropriate changes to prevent this in the future.
MONITORING
16 days ago - at 09/08/2026 05:20PM
Valued Dealer Partner, Tekion is aware of a Third Party Vendor issue that could be impacting their available services with Tekion. Note: Tekion Systems are fully Operational at this time. We are in communication with the Third Party vendor as they work to correct the impacted services. We will continue to monitor and update you as more information is available to us.
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