Outage in Tekion
Issue adding or resolving parts in Sales Orders and RO Sales - Multi warehouse Dealers
Resolved MinorIncident Report
Summary AI Generated
Tekion experienced a 1.6-hour minor incident where some users at multi-warehouse dealerships were unable to add or resolve parts in Sales Orders and RO Sales. The issue was identified as specific to the Multi-Warehouse configuration, and a fix was implemented and monitored before full resolution was confirmed.
We are currently aware of an intermittent issue impacting some users while adding or resolving parts in Sales Orders and RO Sales. Our team is actively investigating and working to restore normal functionality as quickly as possible. We apologize for the inconvenience and will continue to provide updates as soon as more information is available.
Components affected
Tekion PartsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/17/2026 03:53PM
This incident has been resolved.
MONITORING
7 days ago - at 09/17/2026 03:41PM
A fix has been implemented for the issue affecting a few users when adding or resolving parts in Sales Orders and RO Sales for dealers using Multi-Warehouse. We are currently monitoring to ensure normal functionality is fully restored. We will continue to share updates as needed.
IDENTIFIED
7 days ago - at 09/17/2026 03:21PM
We have identified an issue affecting a few users using Multi-Warehouse when adding or resolving parts in Sales Orders and RO Sales. Our team is actively working on a fix and taking steps to restore normal functionality as quickly as possible. We will continue to share updates as more information becomes available.
INVESTIGATING
7 days ago - at 09/17/2026 02:20PM
We are currently aware of an intermittent issue impacting some users while adding or resolving parts in Sales Orders and RO Sales. Our team is actively investigating and working to restore normal functionality as quickly as possible. We apologize for the inconvenience and will continue to provide updates as soon as more information is available.
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