Outage in Tekion
Issues Affecting Journal Entries, RO, SO, and Deals
Resolved MinorIncident Report
Summary AI Generated
Tekion experienced a 1.2-hour incident affecting multiple core workflows across Accounting, Parts, Retail, and Service modules. Users were unable to create or post journal entries, create Repair Orders (ROs), create Parts Sales/Purchase Orders, or post and close deals. Engineering implemented a fix, and all affected functionality was restored and confirmed resolved.
We are currently investigating an issue impacting multiple workflows within the system. Affected users may encounter issues with the following actions:
Create or post journal entries
Creating RO
Creating SO (Part Sales Order) and PO ( Parts Purchase order)
Posting and closing Deals
Our engineering teams are actively engaged in identifying the root cause and working toward a resolution. Further updates will be provided as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/30/2026 03:28PM
This incident has been resolved.
MONITORING
15 days ago - at 07/30/2026 02:45PM
The issue impacting multiple workflows within the system has been resolved. Users should now be able to:
Create and post journal entries
Create RO
Creating SO (Part Sales Order) and PO ( Parts Purchase order)
Post and close Deals
Our engineering teams have implemented a fix and are continuing to monitor the system to ensure stability. Thank you for your patience and understanding.
INVESTIGATING
15 days ago - at 07/30/2026 02:22PM
We are currently investigating an issue impacting multiple workflows within the system. Affected users may encounter issues with the following actions:
Create or post journal entries
Creating RO
Creating SO (Part Sales Order) and PO ( Parts Purchase order)
Posting and closing Deals
Our engineering teams are actively engaged in identifying the root cause and working toward a resolution. Further updates will be provided as more information becomes available.
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