Outage in Tekion
Repair Order PDF Generation & Printing – Partial Service Disruption
Resolved MinorIncident Report
Summary AI Generated
Tekion experienced a partial disruption affecting PDF generation and printing within Repair Orders for a specific subset of dealers. The issue was not platform-wide and lasted approximately 1.9 hours before being resolved by the Engineering team.
We have identified an issue with generating and printing PDFs in Repair Orders. Our Engineering team is actively working on a fix and the estimated resolution time is 90 minutes. Please note that this issue is impacting only a specific set of dealers and is not a platform-wide outage. We appreciate your patience and will provide an update once the issue is resolved. If you are currently able to generate and print Repair Order PDFs without issues, no action is needed on your end.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/09/2026 09:57PM
The Tekion ARC Application Issue has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.
INVESTIGATING
15 days ago - at 07/09/2026 08:07PM
We have identified an issue with generating and printing PDFs in Repair Orders. Our Engineering team is actively working on a fix and the estimated resolution time is 90 minutes. Please note that this issue is impacting only a specific set of dealers and is not a platform-wide outage. We appreciate your patience and will provide an update once the issue is resolved. If you are currently able to generate and print Repair Order PDFs without issues, no action is needed on your end.
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