Outage in Telair
Unplanned Outage Notification 23/09/2025 2:00PM AEST
Resolved MajorIncident Report
Telair is currently aware of an unplanned outage impacting our backhaul link between Tasmania and Victoria.
Telair continues to work with our upstream provider, who is actively investigating the case. We are closely monitoring the link and will provide further updates as more information becomes available.
We appreciate your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 09/23/2025 08:21PM
Based on ongoing monitoring and confirmation from our upstream provider, we now consider this issue resolved.
Thank you for your patience while we worked with our provider to ensure service stability. No further updates are expected.
MONITORING
5 months ago - at 09/23/2025 05:05AM
The link has been restored as of 2:57 PM AEST.
Our Network Operations team is actively monitoring the link for any further signs of instability. No customer action is required at this time.
We will post further updates if the issue reoccurs or if our provider shares more details.
INVESTIGATING
5 months ago - at 09/23/2025 04:52AM
Telstra has identified an issue at the Leongatha–Morwell transmission site that is affecting this backhaul link. They are continuing to investigate the root cause.
INVESTIGATING
5 months ago - at 09/23/2025 04:19AM
We are continuing to investigate this issue.
INVESTIGATING
5 months ago - at 09/23/2025 04:19AM
Telair is currently aware of an unplanned outage impacting our backhaul link between Tasmania and Victoria.
Telair continues to work with our upstream provider, who is actively investigating the case. We are closely monitoring the link and will provide further updates as more information becomes available.
We appreciate your patience and understanding.
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