Outage in Telair
Voice - Unplanned Outage 16/04/2026 8:17 AM AEST
Resolved MajorIncident Report
Telair is currently aware of an issue impacting the myCloudPBX platform.
Customers may experience difficulties registering extensions and receiving calls.
Our engineers are actively investigating the issue and prioritising service restoration. We will provide a further update as soon as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/15/2026 11:58PM
Our engineers identified the issue impacting a subset of PBX systems. Users on these systems were unable to register extensions. This has been resolved.
INVESTIGATING
3 days ago - at 04/15/2026 10:41PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 04/15/2026 10:40PM
Telair is currently aware of an issue impacting the myCloudPBX platform.
Customers may experience difficulties registering extensions and receiving calls.
Our engineers are actively investigating the issue and prioritising service restoration. We will provide a further update as soon as more information becomes available.
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