Outage in Telair
Unplanned Outage Notification 19/08/2025 04:00 NSW NBN
Resolved MinorIncident Report
Following maintenance, NBN services in NSW using IPoE authentication did not restore. Our engineers are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 08/19/2025 01:48AM
No further issues have been reported, and all systems have been functioning as expected during monitoring. This incident will now be resolved. If you have any more problems, please don't hesitate to get in touch with our support team.
MONITORING
6 months ago - at 08/18/2025 08:08PM
Our engineers identified and resolved the issue impacting IPoE for NBN services. I just wanted to let you know that services are now connecting like normal. Some modems may require a reboot to reconnect.
INVESTIGATING
6 months ago - at 08/18/2025 06:58PM
Following maintenance, NBN services in NSW using IPoE authentication did not restore. Our engineers are investigating the issue.
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