Outage in Telair
Issues impacting inbound calls
Resolved MajorIncident Report
Our team are aware of issues impacting some inbound calls to hosted PBX services, not all systems or numbers are impacted. Our engineers are investigating this issue, and another update will be posted within the next 10 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/30/2025 11:19PM
This incident has now been resolved. There have been no further incidents of failed inbound calls and monitoring shows all systems are functioning correctly.
MONITORING
10 months ago - at 06/30/2025 08:35AM
Our engineers have confirmed that all calls seem to be connecting as expected. We are continuing to monitor the situation closely.
IDENTIFIED
10 months ago - at 06/30/2025 08:27AM
While our engineers are continuing to investigate the issues affecting inbound calls, we have confirmed that a number of impacted customers are now successfully receiving calls. We will continue to investigate the cause and monitor the systems. Another update will be posted in 10 minutes.
IDENTIFIED
10 months ago - at 06/30/2025 08:15AM
Our team are aware of issues impacting some inbound calls to hosted PBX services, not all systems or numbers are impacted. Our engineers are investigating this issue, and another update will be posted within the next 10 minutes.
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