Outage in Telesign

TeleSign API Intermittent Availability

Resolved Minor
March 24, 2023 - Started over 2 years ago - Lasted 12 minutes
Official incident page

Incident Report

Dear Customers and Partners,

We are currently experiencing a service disruption.

Our Network Engineers team is working to identify the root cause and implement a solution.

Once we have more information, we will make sure to update you.
Components affected
Telesign PhoneID Telesign Score Telesign Score Telesign App Verify Telesign SMS & SMS Verify Telesign Voice Verify Telesign Smart Verify Telesign Push Verify Telesign PhoneID Standard Telesign PhoneID Contact Telesign SMS Telesign PhoneID Live Telesign Voice

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/24/2023 02:50PM

Dear Customers and Partners,

Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause analysis and will provide it once available.

Date: 03/24/2023
Start Time: 07:21:39 AM PDT
End Time: 07:21:50 AM PDT

We sincerely apologize for the inconvenience this may have caused you.

INVESTIGATING over 2 years ago - at 03/24/2023 02:44PM

Dear Customers and Partners,

We are currently experiencing a service disruption.

Our Network Engineers team is working to identify the root cause and implement a solution.

Once we have more information, we will make sure to update you.

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