Outage in Telesign
Service disruption for Phone ID Number Deactivation, Sim Swap and Contact Match - United Kingdom
Resolved MinorIncident Report
Dear Customers and Partners,
We have received notification that services for Phone ID Contact Match, Sim Swap and Number Deactivation in the United Kingdom are experiencing delays.
We will inform you as soon as we receive a resolution.
If you have any questions, please contact us at support@telesign.com.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/18/2025 11:48PM
Date: 10/18/25
Start Time: 02:00 pm PDT
End Time: 03:30 pm PDT
We received notification from our partner that the issue previously noticed in the United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
INVESTIGATING
6 months ago - at 10/18/2025 10:02PM
Dear Customers and Partners,
We have received notification that services for Phone ID Contact Match, Sim Swap and Number Deactivation in the United Kingdom are experiencing delays.
We will inform you as soon as we receive a resolution.
If you have any questions, please contact us at support@telesign.com.
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