Outage in Telesign

TeleSign API Intermittent Availability

Resolved Minor
July 07, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Customers and Partners, We are currently experiencing a service disruption. Our Network Engineers team is working to identify the root cause and implement a solution. Once we have more information, we will make sure to update you.
Components affected
Telesign Voice Telesign App Verify Telesign SMS Telesign Score Telesign PhoneID Live Telesign PhoneID Telesign Score Telesign SMS & SMS Verify Telesign Voice Verify Telesign Smart Verify Telesign Push Verify Telesign PhoneID Standard Telesign PhoneID Contact

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/07/2023 09:59PM

Dear Customers and Partners,

Our Network Engineers have identified and successfully resolved this incident. No customers should have been affected by this incident.

Date: 07/07/2023
Start Time: 02:14 PM PDT
End Time: 02:21 PM PDT

We sincerely apologize for the inconvenience this may have caused you.

INVESTIGATING over 2 years ago - at 07/07/2023 09:24PM

Dear Customers and Partners,

We are currently experiencing a service disruption.

Our Network Engineers team is working to identify the root cause and implement a solution.

Once we have more information, we will make sure to update you.

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