Outage in Telesign

Important updates regarding services in China

Resolved Minor
September 19, 2023 - Started over 1 year ago - Lasted 12 months
Official incident page

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Outage Details

Dear valued customer, Important updates regarding our services in China: New Default Signature: We've upgraded your default signature from [PIN] to 【快验证】 (Quick verification) for a faster, more personalized experience. Consider using your brand as your signature for the best results. Brackets Update: Please note that we now support only bolded brackets 【】, and regular brackets [] will be automatically replaced to align with local conventions. Traffic Changes: Financial and cryptocurrency-related traffic options are temporarily unavailable in China. You can continue sending this type of traffic until further notice. Thank you for your understanding and continued partnership.
Components affected
Telesign Operator Alerts
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 09/11/2024 08:31AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 09/19/2023 03:48PM

Dear valued customer,

Important updates regarding our services in China:

New Default Signature: We've upgraded your default signature from [PIN] to 【快验证】 (Quick verification) for a faster, more personalized experience. Consider using your brand as your signature for the best results.

Brackets Update: Please note that we now support only bolded brackets 【】, and regular brackets [] will be automatically replaced to align with local conventions.

Traffic Changes: Financial and cryptocurrency-related traffic options are temporarily unavailable in China. You can continue sending this type of traffic until further notice.

Thank you for your understanding and continued partnership.

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