Outage in Telesign

Teleportal/Telemaster Availability

Resolved Minor
October 09, 2023 - Started about 2 years ago - Lasted 5 months
Official incident page

Incident Report

Dear Customers and Partners, We are experiencing issues with our Teleportal/Telemaster availability. Our team is investigating and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at support@telesign.com.
Components affected
Telesign TelePortal Telesign Developer Portal

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/09/2024 10:01PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 10/09/2023 06:30AM

Date: 08/10/23
Start Time: 10:40 PM PST
End time: 11:20 PM PST

Dear Customers and Partners,

Teleportal/Telemaster availability has been restored.

We apologize if you had any issues in accessing the portal or reports and encourage you to try again now.

TeleSign core services were not affected.

INVESTIGATING about 2 years ago - at 10/09/2023 05:52AM

Dear Customers and Partners,
We are experiencing issues with our Teleportal/Telemaster availability.
Our team is investigating and we will make sure to keep you updated as soon as we have preliminary findings.
If you have any questions, please contact us at support@telesign.com.

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