Outage in Telesign

Possible TelePortal/Portal Issues

Resolved Minor
October 29, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

Incident Report

Date: 29/10/23 Start Time: 09:59 PM PST End Time: 10:36 PM PST Dear Customers and Partners, TeleSign experienced possible issues on database on client portals as per the above-mentioned timeframe. We apologize if you had any issues in accessing the portal or reports and encourage you to try again now. TeleSign core services were not affected.
Components affected
Telesign TelePortal Telesign Developer Portal

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/30/2023 06:14AM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 10/29/2023 09:05AM

Date: 29/10/23
Start Time: 09:59 PM PST
End Time: 10:36 PM PST

Dear Customers and Partners,

Telesign experienced possible issues on database on client portals as per the above-mentioned timeframe.

We apologize if you had any issues in accessing the portal or reports and encourage you to try again now.

Telesign core services were not affected.

INVESTIGATING almost 2 years ago - at 10/29/2023 05:54AM

Date: 29/10/23
Start Time: 09:59 PM PST
End Time: 10:36 PM PST

Dear Customers and Partners,

TeleSign experienced possible issues on database on client portals as per the above-mentioned timeframe.

We apologize if you had any issues in accessing the portal or reports and encourage you to try again now.

TeleSign core services were not affected.

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