Outage in Telesign

Teleportal/Telemaster Availability

Resolved Minor
April 21, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Dear Customers and Partners, We are experiencing issues with our Teleportal/Telemaster availability. Our team is investigating, and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, don't hesitate to contact us at support@telesign.com.
Components affected
Telesign Operator Alerts Telesign TelePortal Telesign Developer Portal

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/21/2024 07:22AM

Start Date: 20/04/24
Start Time: 10:34 PM PDT
End Date: 21/04/24
End Time:12:04 AM PDT

We have fully investigated the issue of accessing Teleportal/Telemaster, and it was determined that there is no further customer impact.

All systems are operational.

If you have any questions, please contact us at support@telesign.com.

INVESTIGATING over 1 year ago - at 04/21/2024 06:43AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 04/21/2024 06:08AM

Dear Customers and Partners,

We are experiencing issues with our Teleportal/Telemaster availability.
Our team is investigating, and we will make sure to keep you updated as soon as we have preliminary findings.

If you have any questions, don't hesitate to contact us at support@telesign.com.

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