Outage in Telesign

Possible Delays

Resolved Minor
June 18, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Dear Customers and Partners, We are experiencing instability on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at support@telesign.com.
Components affected
Telesign SMS & SMS Verify Telesign Voice Verify Telesign Smart Verify Telesign Push Verify Telesign PhoneID Standard Telesign PhoneID Contact Telesign SMS Telesign PhoneID Live Telesign Voice Telesign TelePortal Telesign PhoneID Telesign Score Telesign Score Telesign App Verify Telesign Developer Portal

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/18/2024 09:31AM

Dear Customers and Partners,

We're happy to inform you that the previously mentioned instabilities are now fully resolved, and services are restored to normal.

Start time: 12:08 AM PDT 6/18/2024
End time: 12:50 AM PDT 6/18/2024

If you have any questions, please contact us at support@telesign.com.

INVESTIGATING over 1 year ago - at 06/18/2024 07:35AM

Dear Customers and Partners,

We are experiencing instability on our platform which could cause some delays in delivery.

Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.

If you have any questions, please contact us at support@telesign.com.

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