Outage in Telesign

Possible Delays

Resolved Minor
August 27, 2024 - Started about 1 year ago - Lasted 22 minutes
Official incident page

Incident Report

Dear Customers and Partners, We are experiencing instability on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at support@telesign.com.
Components affected
Telesign PhoneID Standard Telesign PhoneID Contact Telesign SMS Telesign PhoneID Live Telesign Voice Telesign PhoneID Telesign Score Telesign Score Telesign App Verify Telesign SMS & SMS Verify Telesign Voice Verify Telesign Smart Verify Telesign Push Verify

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/27/2024 05:31PM

Hi Team,

The previously reported platform issues have been resolved.

Date: 08/27/2024
Start time: 10:12 AM PDT
End time: 10:13 AM PDT

If any additional information is needed please contact us at support@telesign.com.

INVESTIGATING about 1 year ago - at 08/27/2024 05:27PM

Dear Customers and Partners,

We are experiencing instability on our platform which could cause some delays in delivery.

Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.

If you have any questions, please contact us at support@telesign.com.

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