Outage in Telesign

TeleSign Teleportal SSO login issues

Resolved Minor
October 01, 2024 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

Start time: 09/30/2024 07:21 AM PDT Dear Customers and Partners, We are currently investigating an issue with SSO logging into the Teleportal. Our Teams are working to identify the root cause and implement a solution. Once we have more information, we will make sure to update you.
Components affected
Telesign TelePortal Telesign Operator Alerts
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/02/2024 06:11PM

Start time: 09/30/2024 07:21 AM PDT
End time: 10/02/2024 07:05 AM PDT

Dear Customers and Partners,

We have identified and successfully resolved this incident.

We sincerely apologize for the inconvenience this may have caused you.

INVESTIGATING about 2 months ago - at 10/01/2024 05:57PM

Start time: 09/30/2024 07:21 AM PDT

Dear Customers and Partners,

We are currently investigating an issue with SSO logging into the Teleportal.

Our Teams are working to identify the root cause and implement a solution.

Once we have more information, we will make sure to update you.

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