Outage in Telesign

Phone ID-Contact - Service Alert - Worldwide

Resolved Minor

April 18, 2025 - Started 12 months ago - Lasted about 7 hours
Official incident page

Incident Report

Date: 04/18/2025 Start Time: 11:28 PM PDT End Time: Ongoing We received notification from our partner that Contact is currently having issues worldwide, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/18/2025 02:00PM

Start Date: 04/17/2025
Start Time: 11:28 PM PDT
End Date: 04/18/2025
End Time: 05:47 AM PDT

We received notification from our partner that previously reported Phone ID Contact issues have been resolved. You should no longer experience delays, as all services are back to functioning properly.

IDENTIFIED 12 months ago - at 04/18/2025 07:09AM

Date: 04/18/2025
Start Time: 11:28 PM PDT
End Time: Ongoing

We received notification from our partner that Contact is currently having issues worldwide, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

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