Outage in Telesign

Possible Delays

Resolved Minor
October 17, 2024 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Customers and Partners, We are experiencing instability on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at support@telesign.com.
Components affected
Telesign SMS Telesign SMS & SMS Verify
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/17/2024 11:41PM

10/18/2024
Start time: 01:17 PM PDT
End time: 04:35 PM PDT

Dear Customers and Partners,

Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause analysis and will provide it once available.

We sincerely apologize for the inconvenience this may have caused you.

INVESTIGATING 2 months ago - at 10/17/2024 09:15PM

Dear Customers and Partners,

We are experiencing instability on our platform which could cause some delays in delivery.

Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.

If you have any questions, please contact us at support@telesign.com.

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