Outage in Telesign

PhoneID Live - Quality Drop towards the United Kingdom

Resolved Minor
October 21, 2024 - Started 2 months ago - Lasted about 9 hours
Official incident page

Need to monitor Telesign outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Telesign, and never miss an outage again.
Start Free Trial

Outage Details

Dear Clients and Partners, Please note that there is a quality drop for the PhoneID Live towards the United Kingdom. Start Date: 10/21/2024 Start Time: 05:05 AM PDT Please note that we are actively working with our downstream partners towards the resolution. If any additional assistance is needed, feel free to contact us on support@telesign.com
Components affected
Telesign PhoneID Live Telesign PhoneID Telesign PhoneID Standard Telesign PhoneID Contact
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/21/2024 09:23PM

Dear Clients and Partners,

Please note that previously reported quality drop for Phone ID Live toward United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Start Time: 10/21/2024 at 05:05 AM PDT
End Time: 10/21/2024 at 06:18 AM PDT

If any additional assistance is needed, feel free to contact us on support@telesign.com

INVESTIGATING 2 months ago - at 10/21/2024 12:55PM

Dear Clients and Partners,

Please note that there is a quality drop for the PhoneID Live towards the United Kingdom.

Start Date: 10/21/2024
Start Time: 05:05 AM PDT

Please note that we are actively working with our downstream partners towards the resolution.

If any additional assistance is needed, feel free to contact us on support@telesign.com

Latest Telesign outages

Operator Alert - Colombia (CO) - Claro Comunicacion Celular S.A (Comcel S.A) (732/101) - 1 day ago
Service disruption for Phone ID Contact for US - 2 days ago
Operator Alert - Moldova (MD) - IDC Interdnestrcom (259/03;60) - 2 days ago
Operator Alert - Cote d'Ivoire (CI) - Orange (612/03) - 3 days ago
Operator Alert - Moldova (MD) - IDC Interdnestrcom (259/03;60) - 3 days ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE